Ahuja Residency Pvt Ltd

( CRM Software )
About Ahuja Residency Pvt Ltd

Ahuja Residency Pvt Ltd Established in 1982, Ahuja Residency is one of leading providers of quality guest houses, corporate residences and serviced apartments.

Challenges

Ahuja residency pvt ltd is one of largest accommodations providers to corporate people. they were facing challenge for sales & marketing department and want to automate support as well to help their customers.

Challenge #1

they want to automate their sales and marketing process so that all sales data can be available on cloud and can be accessed any where, any time and from any device specially from mobile and web. easily reporting of sales team was also a key preference for them. they need reports with custom conditions so that no sales data is missed from them.

Challenge #2

they were providing support to their clients on call and emails. they want to automate this with tickets system so that all process is automated. tickets escalation if not closed with time, automatic reporting of all tickets with customers. they also want to keep in loop their clients so that progress is also visible to them.

Requirements

  • Easy to deploy, customize, use, and scale as a company grows
  • Sales pipeline automation with email templates
  • proper custom reporting on daily, weekly and monthly basis
  • Strong dashboard functionality to continuously monitor growth
  • Ease of maintaining contacts and interactions
  • Ticket management and automation
  • security of all data

The Solution: Sales, Marketing & Support Automation Vtiger CRM

Quick and Uncomplicated Setup
we automate their all process very easy and in a short period of time.

Custom training material to Reduces Training Time

we made custom training material and easy-to-use interface to reduced training time to existing employee and new employee, allowing sales and support managers to start working within day of deployment instead required 1 to 2 weeks of coaching.

Automation is Easy

after detailed study of their requirement and process we quickly roll out complex functionality like sales process automation, reporting, and customer support.

Unparalleled Visibility into Growth

Dashboards and charts provide them visibility into each team performance at a glance, improving the speed, relevance and efficacy.

Workflow and Reporting

with help to workflow we automated their repetitive task so that dependency on reminders is negligible and custom reporting to manage performance of any individuals on daily, weekly and monthly basis.


On behalf of Ahuja Residency Pvt. Ltd., I would like to thank you for your 4 years of service to our company. We have always appreciated the prompt and timely deliveries of computer softwares, software solutions and advice from your end.
We wish you and your company the very best for the future.

JAIDEEP AHUJA
Director
Ahuja Residency Pvt Ltd