Indian B2B SaaS- based performance support start-up Whatfix which is based out of Bangalore was able to raise Rs 24 crore from a series A fund campaign which was primarily led by Stellar Venture partners in association with existing VC investors Helion Venture Partners and Powerhouse Ventures.
Other investors participated in the funding round
Girish Mathrubootham, Vispi Daver and Aneesh Reddy were the others that participated in the same. Whatfix board will have a new member now in the face of Alok Goyal who is presently a partner at Stellar Venture Partners.
How will company utilize the funds
Whatfix has expressed in a public statement that it will utilize the funds to reinforce its R&D and strengthen its offshore and inshore presence, particularly in the United States which includes 60 percent of its clients. It cases to have seen 8x developments a year ago. Whatfix plans to triple their client base throughout the following 12 months.
Important traits of Whatfix
Alok describe about the primary important traits about Whatfix in his statement, “User on boarding, training, and support are challenges faced by pretty much all enterprises who spend over $500 billion on software every year. Whatfix’s product is a quantum leap improvement to the current approach of user help through static articles and manuals.”
Company’s client and ability to raise funds
Under the able hands of the founders Khadim Batti and Vara Kumar, Whatfix was able to raise INR 5.5 Crore in the 2015 financial year.
Having a client list that boasts of the big names like Flipkart, HP and NASA, Whatfix guarantees performance upgrades and products adoption across the globe.
Whatfix’s real time interactive guidance technology provides on time relative information which helps in better resolution during the time a task is being performed. This application enables it’s users to adapt any software app which helps in time reduction which otherwise would have been used searching multiple sources for support and help.
Company’s focuses for enhancing its services & products
CTO and Co-founder, Vara focuses on company’s Mission and vision in its statement that, “Our main focus is on enhancing the product capability to further reduce decision complexity for users. To achieve this we are channeling the development efforts for predicting user behavior to improve help contextualization.”