Uber’s executives are now travelling the globe to convince its regulators that the company is changing the way it does business after a string of controversies hurt the ride-hailing firm’s reputation.
Dealing with Regulators and Governments
“We’ve learned very quickly and we’re tacking very quickly,” said Brooks Entwistle, Uber’s chief business officer for Asia Pacific.
“We have changed tacks in so many ways in dealing with regulators, dealing with governments,” he said while meeting with Japanese regulators at company’s offices in Tokyo.
Taking more Consensual Approach
Uber which is known for its tough stance against regulators is taking a less disruptive and more consensual approach in the wake of scandals that have led to criticism of its corporate culture.
Streams of executives including its CEO Travis Kalanick have left Uber in recent months amid controversies that involved sexual harassment, data privacy and business practices in Asia.